Chad has over 15 years’ experience in cable, healthcare and call center technology. Most recently, Chad held the role of Chief Information Officer at American Support, US-based contact center service provider, where he was responsible for application support, development and integration as well as network operations and infrastructure. Previous experience include CIO at Cobridge Communications, six years as IT Director at Charter Communications, the fourth-largest cable operator in the US, and technology leadership and consultative roles for MasterCard International, Nike, Maritz, and Scottrade. Chad earned his Bachelor of Science in Economics from Central Michigan University.
Central Michigan University
Shovels and rope, the wood brothers and Chris smither
Jeff Cox has over twenty years of wireless and cable sales and operations experience and has held executive positions in sales channel development and execution, on and off-line marketing programs and call center sales and operations for some of the world's most recognized brands.
Jeff has held executive management positions at Charter Communications and senior management positions at mobile phone operator AirTouch (acquired by Verizon).
Jeff holds a BA in Psychology from San Diego State University.
Michael Darwal has over a decade of experience in operations, finance and corporate development, having held leadership positions within a variety of start-up and public companies across the online marketing, consumer products and insurance industries.
Most recently, Michael spent three years as the General Manager and Vice President of Finance for Ampush Media, Inc., working to scale the company in the online performance marketing space from under 10 to 100+ employees. Previous experience included roles as Vice President of Finance and Controller for Sundia Corporation, business unit management, corporate development and accounting for Del Monte Foods, Inc., as well as a variety of finance and accounting positions with Progressive Insurance, Co. early in his career.
Michael graduated summa cum laude from The Ohio State University’s Max M. Fisher College of Business with a Bachelor of Science in Accounting and Management Information Systems.
I tried University of Washington right out of high school but it did not click for me – after a quarter I decided to go back to what I loved (even then) - call centers.
Driving home on a Friday and past the town pavilion where there was some kind of festival. So driving slowly I took in the scene - which included some nut job riding a mechanical bull... after a couple of double takes I realized the nut job was an old friend of mine whom I'd never ever expect to see at the festival let alone on a mechanical bull! Thank goodness traffic was at a crawl so I could take it all in for future ribbing (no I didn't get a pic - I don't text or photo while driving).
Which one? I have one for about every day of the week and each mood I am in or want to be in… Think 40’s Swing to Disco to House music…
Can I use the wish to wish for more wishes? If so – I will take the one today.